The questions we get most often

The initial consultation is free. Within Medan, the site survey is free too. For out-of-town locations or on board a vessel, travel costs are stated up front before we schedule.

It depends heavily on scope. Home CCTV usually takes one to two days. A multi-floor office network typically runs one to three weeks. The exact schedule is stated in the quote after the survey.

Yes, and we do it often. We start with an audit: tracing the existing runs, re-labelling them, then recommending what can stay and what needs replacing.

Hardware follows each brand's official warranty. For the installation work itself we provide a workmanship warranty, and ongoing support runs through WhatsApp to the same team.

Yes. We take projects across North Sumatra and nearby, plus maritime work on vessels berthed at Belawan and other ports, subject to the vessel schedule.

Yes. Installation is usually done while the vessel is berthed or at anchor. What needs arranging is boarding permission and access to the antenna mounting point.

Both. We can supply hardware from official partners such as Belden, Ruijie, Fortinet, Mikrotik, Hikvision and Yeastar, or install equipment you already own.